OnDemand
Customer Support
A mega trend has developed such that customers want to help themselves when it is convenient for them.
HelpDesk Module instantly connects your sales and support staff to your customers with a 24/7 online self helpdesk software system that is integrated with the CRM Enterprise system.
Increase customer support and streamline issue management. Effectively give your customers the attention the deserve.
Customer Helpdesk Portal
Benefits:
- Lowers cost of Customer Support
- Build knowledgebase as your team supports
- Provide Customers with 24/7 Self Service from your website
- Integrated with CRM
Features:
- Integrated with Back-End/CRM
- News, Product Information
- Customer Support Handling
- Project Issues Collaboration
- Support knowledgebase
- Customer Forums
